Cookie Policy
Cookies help our website work properly, remember certain preferences and give us a better understanding of how visitors use the site.
1. What cookies are
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your browser and remember certain information between visits.
Similar technologies may also be used for some of the same purposes. This policy refers to cookies and similar technologies together as “cookies”.
2. How BrightPane uses cookies
BrightPane uses cookies where they are useful for the normal operation of the website, for selected website features and, where appropriate, to understand general website usage.
The cookies used on the website can change as website functionality develops. We aim to keep their use limited to practical purposes connected with operating and improving the site.
3. Types of cookies we may use
Type
Purpose
Typical duration
Essential
Website operation, security and requested functions
Session or up to 12 months
Functional
Remembering selected preferences and website settings
Up to 12 months
Analytics
Understanding general website visits and usage patterns
Up to 24 months
Preference
Remembering choices made during website visits
Up to 12 months
Actual cookie names and durations can vary depending on the website tools and services currently in use. Where relevant, cookie information is reviewed when website functionality changes.
4. Essential cookies
Some cookies are necessary for the website to provide functions that you have requested.
These may support areas such as:
- Website navigation
- Security features
- Booking functions
- Shopping basket or checkout functions where applicable
- Remembering information during a website session
- Basic website functionality
Because these cookies are needed for requested website functions, they may operate without separate consent where the applicable rules allow this.
5. Functional cookies
Functional cookies can help the website remember choices you make, such as certain display or website preferences.
These cookies are intended to make returning to the website more convenient without changing the core service being provided.
6. Analytics cookies
Where analytics tools are used, cookies may help us understand general patterns such as which pages are visited, how visitors move through the website and whether pages are functioning as expected.
Analytics information is generally used in an aggregated or statistical form to help us understand website performance.
Optional analytics cookies will only be used where the appropriate consent has been provided.
7. Cookie preferences
Where optional cookies are used, the website may provide a cookie preference facility that allows you to choose which categories you wish to accept.
You can change your preferences where this facility is available. Changing your choice does not affect cookies that are necessary for the basic operation of the website.
Cookie preferences may normally be reviewed or refreshed within approximately six months, or sooner where there is a relevant change to the cookies or the way they are used.
8. Cookies set by other services
Some website features may rely on services provided by other organisations. Depending on the current website setup, these services may place their own cookies or similar technologies.
They may include services used for:
- Website security
- Website performance
- Online booking functions
- Payment and checkout functionality
- Website analytics
- Embedded content or technical features
The use of these technologies is subject to the relevant provider’s own terms and privacy information.
9. Managing cookies through your browser
Most modern web browsers allow you to view, block or delete cookies through their settings.
You can normally find cookie controls within your browser’s privacy, security or site settings.
Blocking certain cookies may affect how parts of the website work. In particular, disabling essential cookies may prevent some requested website functions from operating correctly.
10. Cookie duration
Cookies may be either session cookies or persistent cookies.
Session cookies
Session cookies normally remain on your device while you use the website and are removed when the browser session ends.
Persistent cookies
Persistent cookies remain for a set period or until they are removed. Their duration depends on their purpose and the service that places them.
We review cookie use periodically and aim to avoid retaining optional cookie information for longer than is reasonably necessary.
11. Changes to this Cookie Policy
We may update this Cookie Policy when the website changes, when new functionality is introduced or when the way cookies are used needs to be explained more clearly.
The latest version published on this page will apply to the website.
12. Questions about cookies
If you have a question about how cookies are used on the BrightPane website, you can contact us through the contact options provided on the website.
Clear and practical
We aim to keep our use of cookies limited to what is useful for operating and improving the BrightPane website.